[Resolved] HDFC Bank — breach of trust; unauthorised access to hdfc paschim vihar by hdfc employee for personal benefit | |||
Dear Sir/Ma'am I, Rohit Gupta, Proprietor of Rohit R Gupta and Co, Chartered Accountants r/o BG-7/114, Paschim Vihar, New Delhi-63 is holding current account with HDFC Bank Paschim Vihar Branch vide Account number [protected] since long. I being a chartered accountant was filing ITR of one of the bank employee Mr. Vipin Manchanda r/o A-5/267, Paschim Vihar Delhi, DELHI, 110063 PAN ALXPM4250A posted in peera garhi (or some other nearby ) branch of HDFC Bank in Delhi. Today i.e 28 August 2018, I had sent him mail for fees mentioning my bank details for payment. (mail attached) However, I got surprised and shocked to know that he was negotiating ITR fees by illegally accessing my HDFC Bank Account. Please find attached the screenshot of whatsapp message(which are accepted as evidence in courts across the country) where he has himself boasted of accessing my account and what other customers are paying me. This is breach of privacy, trust and confidentiality as I never expect any employee from home or non-home branch of HDFC Bank would access my account for his personal benefits. I request for strict action against such individual and a formal letter of apology from the bank otherwise i shall have to initiate legal action for breach of trust against all the concerned including bank. Thanks CA Rohit Gupta [protected] Was this information helpful? | |||
Sep 2, 2018 Complaint marked as Resolved Discussed with Branch Manager of Bahadurgarh where Vipin is employed. HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 30, 2018 HDFC Bank Customer Care's response Dear Customer, We are working on your concerns vide ref no:[protected] and will get back to you in 3 working days. - Anay HDFC Bank Customer Assistance | |||
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