HDFC Bank — cancellation of one assist membership | |||
Dear sir/madam, I'm using hdfc credit card. I got a message stating that an amount of 1399/- was debited from my credit card without my permission on 30 aug 2018. Kindly cancel this plan and request you to refund the amount of rs 1399/-. Please deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info. If it happens again i will cancel my credit card. Kindly, refund my amount. Thanks and regards K. Yogeswararao Mob no: [protected] Was this information helpful? | |||
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HDFC Bank customer support has been notified about the posted complaint. | |||
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+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Greetings from OneAssist!
We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3561969. Your amount 1399/- will be credited in bank account within 5 to 7 working days.
Regards,
Devendra,
OneAssist, Social Media Team.