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[Resolved]  HDFC Bank — cancellation of one assist membership

I am a hdfc bank diners club credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2217 without my concern on date:23/01/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist membership id : [protected]
Name :- jeevan kumar reddy g
Mobile no. :- [protected]
Credit card number ending :- 2217
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Complaint marked as Resolved Feb 11, 2019

Complaint Status


[Jan 29, 2019] HDFC Bank customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: ShareTweet

Comments

Respected sir,
I got a two wheeler loan from hdfc bank on 05/02/2017 a sum of Rs 40, 986.00 vide his and customer id 44494033. Named sandeep kumar nautiyal, and i fully payment to bank. But i did not received n. O. C. Till date...
so pls confirm me
Mob- [protected]
mail id - [protected]@gmail.com

thx & regards
sandeep
Dear Jeevan,

Greetings from OneAssist!

Sincere apologies for the inconvenience caused. Your membership cancellation is processed vide service request number 3936970. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    60%
    Complaints
    26658
    Pending
    0
    Resolved
    15362
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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