[Resolved] HDFC Bank — cancellation of one assist membership | |||
I'm Using HDFC Credit card. I found that without any intimation you have activated one assist membership and deducted the amount 1399/- from my credit card without my permission on 25th June 2019. Kindly cancel this plan and request you to refund the amount of Rs 1399/- . Please deactivate ONE ASSIST membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist MFEE without customer's info. If it will happens again then i will cancel my credit card. Kindly refund in my credit card account. Gaurav Bhamre, [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. | |||
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+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Greetings from OneAssist!!!
We regret any inconvenience caused to you.
We are unable to locate your account using the given mobile number as it's protected. Request you to share your OneAssist customer ID along with the issue details by emailing us at [protected]@oneassist.in.
Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.
Looking forward to hear from you.
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Team OneAssist