[Resolved] HDFC Bank — cancellation of one assist plan | |||
Hi, I am a hdfc bank credit card holder. The bank has auto debited rs 1399 from my credit card number ending with 4893xxxxxx3704without my authorization. I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation. As per your received mail, oneassist relationship number : 5673362 Regards, Girija s Was this information helpful? | |||
Dec 14, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Nov 13, 2018 HDFC Bank Customer Care's response Dear Customer, We understand from your mail that you wish to cancel One Assist program enrolled on your card account. We would like to inform you that due to security reasons we are unable to process your request through mail. Hence, we request you to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. We also request you to contact the below-mentioned numbers to cancel One Assist Program. India Toll-Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in. -Manoj HDFC Bank Customer Assistance | |||
 4 Comments | |||
Comments
Hi sir,
I made a payment of rs 16000 yesterday in wrong beneficiary account number, i would like to reverse transaction from that account to my account.
I made a payment of rs 16000 yesterday in wrong beneficiary account number, i would like to reverse transaction from that account to my account.
Dear Customer,
We regret the inconvenience caused. As per the telephonic conversation you have had, Your membership cancellation is under process vide service request number 3719079. Your refund amount 1899/- will be credited in bank account within 4 to 5 working days.
Regards,
Devendra,
OneAssist, Social Media Team.
We regret the inconvenience caused. As per the telephonic conversation you have had, Your membership cancellation is under process vide service request number 3719079. Your refund amount 1899/- will be credited in bank account within 4 to 5 working days.
Regards,
Devendra,
OneAssist, Social Media Team.
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I see a deduction in my credit card statement, please clarify what is this for...
Transaction Date04/11/2018
DescriptionMER EMI, PRECLO INT,[protected]
Amount34.95
Transaction TypeDr
Transaction Date04/11/2018
DescriptionMER EMI, LOAN PRECL,[protected]
Amount4, 839.91