[Resolved] HDFC Bank — cancellation of one assist & refund of money | |||
I am hdfc bank credit card holder. The bank has auto debited rs 1299/- from my credit card ending with 8335 without my concern on date 23/10/2017. I am not interested as of this service and don't want to this member ship any more. So cancel the membership and refund this debited amount of rs 1299/- One assist relationship number: 2969441 Name : chandan kumar Credit card ending 8335 Mobile: [protected] Was this information helpful? | |||
Oct 28, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 24, 2017 HDFC Bank Customer Care's response Dear Customer, We understand from your mail that you wish to cancel One Assist program enrolled on your card account. We would like to inform you that due to security reasons we are unable to process your request through mail. Hence, we request you to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL : http://bit.ly/2fEZqtn. We also request you to contact the below mentioned numbers to cancel One Assist Program. India Toll Free No. –[protected] Alternate No. –[protected] or write to [protected]@one assist.in. -Anay HDFC Bank Customer Assistance | |||
 2 Comments | |||
Comments
Dear Chandan,
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2482040 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards,
Brijesh
Team OneAssist.
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, plan has been cancelled vide Service Request number 2482040 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].
Regards,
Brijesh
Team OneAssist.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32723
Pending
0
Resolved
18403
View all 32723 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
I have transferred the amount 500rs dated 19/10/2017 4:00 pm through Payzap wallet to my ICICI bank transaction shows successful but till now I have not credit to my bank account.
It's almost 5days over.