[Resolved] HDFC Bank — cancelled my membership.

Shayam Sundar

Address:

9/46, Subulakshmi Nagar, Manikapuram, kundrthur., Chennai, Tamil Nadu, 600 069

Sir, my hdfc credit card debt rs 2000 some amount no any information before renuval, and lost year all so debited rs2000some amount iam called your customer service i tell him to do not renuval my membership. Thay said this time only 1000rs balance amount credited to your account. But no credit my a/c. So this year also debited amount so please don't renuval my membership. Pls return my money.

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Apr 1, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2020

HDFC Bank Customer Care's response Dear Customer,

As per our records, your credit card ending 5645 has been issued to you as a priced card. However, the renewal fee will be auto reversed when your card usage spend during the previous 12 months period exceeds Rs. 50, 000.00. Our records indicates that you have not used the card for transactions as per the spend criteria. We regret our inability to accede your request for reversal. We request you to use your credit card for the aforesaid spend limit to get the renewal fee waiver on future renewals.

-Nadia

HDFC Bank Customer Assistance