[Resolved]  HDFC Bank — Cash Back not received against Purchase

I have bought my iphone12 and iPhone 12 Pro with hdfc bank Credit card (Transaction Id:[protected] Dt.13.12.2021, 41977433 Dt.03.06.2021 ) from Venus Data Products Ahmedabad. As mentioned by hdfc bank (To receive a cashback of 6000 within 120 days from the transactional month-end) I haven’t received my cashback till now, it is more than 120 days. I have asked Venus Data products, they said to check with the bank. Hope this issue gets resolved and cashback will be credited as soon as possible.
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Sep 23, 2021
Complaint marked as Resolved 
My complaint not resolved and this server showing the wrong input that complaint solved.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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