[Resolved] HDFC Bank — cashback not received 120 days passed | |||
I have purchased samsung galaxy s9 from elante mall, chandigarh on which i was supposed to get rs 6000 cash back in 90 days but now it been 120 days and and i have not updates. I called hdfc helpline first they told me to contact point of purchase and they said wait till second billing cycle which means 30 days more. Please look into the matter and i want my money back this is nearly harassment that one has to run for cashback offer bank to bank. Was this information helpful? | |||
Jan 16, 2019 Complaint marked as Resolved Got the information and it has been resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 18, 2019 HDFC Bank Customer Care's response Dear Customer, We note that the cashback of Rs 6000 is credited to your card account on 22/10/2018 against the Easy EMI Samsung Mobile during July 2018. The relevant credit is reflecting in your November 2018 statement. -Manoj HDFC Bank Customer Assistance | |||
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