[Resolved] HDFC Bank — cashback not received 120 days passed

Bedi Sukhraj

from Delhi, Delhi

Address:

Chandigarh, Punjab, 160015

I have purchased samsung galaxy s9 from elante mall, chandigarh on which i was supposed to get rs 6000 cash back in 90 days but now it been 120 days and and i have not updates. I called hdfc helpline first they told me to contact point of purchase and they said wait till second billing cycle which means 30 days more. Please look into the matter and i want my money back this is nearly harassment that one has to run for cashback offer bank to bank.

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Jan 16, 2019

Complaint marked as Resolved

Got the information and it has been resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We note that the cashback of Rs 6000 is credited to your card account on 22/10/2018 against the Easy EMI Samsung Mobile during July 2018. The relevant credit is reflecting in your November 2018 statement.

-Manoj
HDFC Bank Customer Assistance