[Resolved]  HDFC Bank — cashback not received

Address:Villa no 4404 achievers builders sector 49, Faridabad, Haryana, 121001

I had purchased iphone xr from my hdfc savings account and offer was that i should receive cashback by 90 days but didn’t received till now.
Purchased date -28/4/19
From ambience mall.
Want to register a complaint against bank as they are not willing to help customers.
Can provide my bank statement also for verification.
My contact no-[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 22, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to write to us at [protected]@hdfcbank.com from your registered email id along with your loan account number and complete issue details for further assistance.

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

I dont have loan on that
And for ur reference i have attached the customer id and mobile no.
My email id is [protected]@me.com
Have purchased it from my savings account so no loan.
Not able to get mail id as it is protected from consumer Complaint’s
So request you to kindly mail me if any or appoint any executive to solve this isuue

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information