[Resolved]  HDFC Bank — cashback not received for hdfc consumer durable loan.

Address:Mumbai City, Maharashtra

Hello all,

I had purchased a sony lcd using hdfc cashback offer on 06/01/2019
The offer stated that within 90 days (3 months) the cashback will be credited in the bank account but it's already more than 3 months, yet i have not received the cashback and hdfc helpline are not working and is of no use at all.
This was purchased from reliance digital, xperia mall, lodha xperial mall, palava.

Kindly look into the issue and credit my cashback into my emi account at the earliest.
Looking forward for your early reply.

My hdfc consumer durable loan no[protected]
Email id - [protected]@gmail.com
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Jun 15, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 15, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.
Hi
I had purchased a sony lcd using hdfc cashback offer on 23/10/2019 with loan ac no[protected].
The offer stated that within 90 days (3 months) the cashback will be credited in the bank account but it's already more than 3 months, yet i have not received the cashback and hdfc helpline are not working and is of no use at all.
This was purchased from bajaj electronics

Kindly look into the issue and credit my cashback into my emi account at the earliest.
Looking forward for your early reply.

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