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[Resolved]  HDFC Bank — cashback not received from hdfc bank

I have purchase dslr camera from croma store owned by tata on friday[protected], i have been told that i will receive 2000 cashback and i have clicked a photo of that offer just to be sure that they will not refuse in future i have not recieved any cashback and when i called the bank regarding the same they will not entertain you and hang up the phone on you very bad customer service by hdfc bank. This offer is a scam by hdfc bank.

For resolution contact :[protected]@gmail.com
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Complaint marked as Resolved Mar 5, 2019

Complaint Status


[Feb 01, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response Feb 01, 2019 Dear Customer,

Let us look into it for you. Please share your Account No./Card No. with registered contact info, the complete issue along with the offer details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance
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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    60%
    Complaints
    26625
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    15362
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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