[Resolved]  HDFC Bank — cashback offers

Address:Dehradun, Uttarakhand, 492001
Website:www.hdfcbank.com/personal/customer-centre

Hi,

As per advertisement it is shown that 5 % cash back will be provided in case of purchase from tanishq showroom and payment made through hdfc debit card & credit card.

I have purchased jewelry from tanishq showroom raipur on 11th aug 2018 with hdfc debit card for rs 86958. And eligible to get 5 % refund.

But proper information is not provided by the vendor and also in hdfc advertisement when such refund will be credited in account.

Please provide complete details regarding such offers.

Please look into the issue and do the needful.
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Sep 16, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 4 working days.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Below is the message I got which I did not authorization . I need refund for the same.
Your trx is debited to HDFC Bank CREDIT Card for Rs. 6500.00 in GURGAON at BHARATMA1416350 on[protected]:10:05:25.This is not an authenticated trx as per RBI Mandate effective 1 May 12.

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