Hdfc Bank — charged my account

 
2 Reviews
vadgaonsheri, Pune, Pune District, Maharashtra, India
 shanurag on Apr 18, 2019
Dear sir i'm anurag manoj sharma my hdfc account is a salary account, i sent a cheque request through online request and there was a cheque book sent to me at my address, but not received because it was a office address and i contacted the courier multiple time also i provided them the time to deliver but they failed, i made a req again and they made the same mistake.

I was asked to collect from the branch, i asked the courier guy where it is delivered to, he said it is returned to hdfc bank now after 2-3 weeks when there was no help from anyone i got a massage rs.237/- debited for cheque stop. Kindly let me know how it was my fault when the bank and the courier person failed to delivered the cheque

Kindly help

Complaint Status


[Apr 18, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Apr 20, 2019
Dear Customer,

We would like to state that the cheque book was correctly sent to your mailing address, however, the same was returned undelivered. Kindly update your latest mailing address through Net Banking or by visiting nearest branch, post which you can request for a new one.

-Anay
HDFC Bank Customer Assistance
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I dont need a new book, just refund the amount which was charged . Because of you people and the negligence of the courier department I had to suffer for 2 weeks, now I have no cheque book and a charge on my account, kindly reverse the charge .i

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    Hdfc Bank - charged my account