[Resolved]  HDFC Bank — cheque book fee deducted but not got it yet

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hello,

I have raised a request for cheque book and amount was deducted from my account.
I was not in home as i am working professional, the person came for delivering talked to me on phone and said that he will deliver it in morning but i tried contacting him again and again and he didn't receive the call.

Then after some days i got message that my cheque book is with bank. I had to go outstation so was not able to go and pick after some months i went to bank and they are saying that cheque book is discarded and destroyed within 1 week. They are not refunding my amount also.

Making fool o[censored]s i have not not been informed that my cheque book will be destroyed.

Private banks are taking our hard earned money without any information.
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Mar 17, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2019
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please share your Account No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
Feb 23, 2019
Updated by sngupta28
what ref No??
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