[Resolved] HDFC Bank — cibil not appearing

Smakki

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh, 500057

Dear Sir,

I have recently gone through my CIBIL score and iam surprised to see that my score is appearing as 1. though i have personal loan from HDFC since March 2018 and I also have credit card from December 2018.

My CUS ID 70862843

My Personal loan is also not mapping on my netbanking, i really dont understand why this is happening.

I urge HDFC bank to please update my CIBIL score and let my loan details be displayed in my net banking.
since i have no late payments in past 1 year how come my cibil can be 1.

Your immediate action is required.

Best Regards,

Syed Saad Makki

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Mar 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your mobile number, Complete address, PAN number, cibil report & control number and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum.

-Zubin
HDFC Bank Customer Assistance