[Resolved]  HDFC Bank — closing of my salary account with negative balance

Hi, i have salary account in hdfc in the year of years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only vijaya bank accounts. But my hdfc exsisted old salary account showing -1926.62 balance.
The bank converts my salary account converted into savings account & charged monthly. Now its 1926.62 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
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Sep 24, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2019
HDFC Bank Customer Care's response
Dear Customer,

In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account without any intimation to the account holder/me and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the website of the Bank.

Please visit:

https://bit.ly/2JgzzR7 (For Terms & Conditions)
https://bit.ly/2D62CbT (On charges applicable for the Regular Savings Account)
Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

Nadia
HDFC Bank Customer Assistance
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