[Resolved] HDFC Bank — closing of two wheeler loan | |||
Hello team, My name is anurag bhatia. I purchased two wheeler loan 40882529 from hdfc bank and completed all emi's. But after 7 months i came to know that there are some overdue charges of 15, 000 on me and i have to pay that. As i made my last installment after that i never informed about these charges and no message, call or mail received. I send a mail to hdfc so i came to know abut this yesterday. I checked my cibil score 5 days back and then i came to know that account is still open and it give me a lot of loss, i am trying to maintain my cibil but these guys never informed me about this and at my back my record is going down. I am not ready to pay now this amount because i already get a huge loss of my cibil due to the negligence of hdfc customer care department because no one informed me about this. Was this information helpful? | |||
Jan 19, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 12, 2018 HDFC Bank Customer Care's response Dear Customer, We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days. -Zubin HDFC Bank Customer Assistance. | |||
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