[Resolved]  HDFC Bank — closing of two wheeler loan

Address:New Delhi, Delhi, 110059

Hello team,

My name is anurag bhatia. I purchased two wheeler loan 40882529 from hdfc bank and completed all emi's. But after 7 months i came to know that there are some overdue charges of 15, 000 on me and i have to pay that. As i made my last installment after that i never informed about these charges and no message, call or mail received. I send a mail to hdfc so i came to know abut this yesterday. I checked my cibil score 5 days back and then i came to know that account is still open and it give me a lot of loss, i am trying to maintain my cibil but these guys never informed me about this and at my back my record is going down. I am not ready to pay now this amount because i already get a huge loss of my cibil due to the negligence of hdfc customer care department because no one informed me about this.
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Jan 19, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2018
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

-Zubin
HDFC Bank Customer Assistance.
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