[Resolved]  HDFC Bank — collection department credit card

Address:Raigad, Maharashtra, 410206

I am using hdfc credit card. My minimum balance was not paid as got salary late. The collection team was following up. I had given them a date but an executive name sachin jhingam from kandivali branch was abusing me and using very rude language over the phone. He also threatened me. A day after i had made the payment he called me without checking the system and stated abusing me. When he called me his person was standing in my building premises who also was on conference call. I was not home and without checking the system how can he send someone to my house and also abuse me. His so called # boss also came on the phone and was threating me and abusing me. During this conversation they came to know on their system that the payment was done. Inspire of apologising me they still were abusing me.
I am harressed by this so called person sachin jhingam. Please take necessary action against this person.

Regards
Neelesh patil
[protected]
[protected]@gmail.com
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Mar 28, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card No, Caller details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
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