[Resolved]  HDFC Bank — collection department misbehaviour

Address:Ghaziabad, Uttar Pradesh, 201001

I have a car loan account # 43167297 with hdfc bank. My name is gautam sharma. I am suffering from back infection badly and even unable to join office since last three months on leave without pay. Bank's collection department officials called so many times at my father's number from[protected] and cell no. [protected] and abused him badly with very unprofessional language. They used the word like "apne chor bete se baat karao" and ab uska aur tumhara warrant niklega and many more. My father requested them i can pay two emi today but they denied by saying that we will see you in court. My father is badly hurt from their behaviour at the age of 69 years this is not good words he listen from hdfc collection team

My health related documents are attached to proved my health condition. Even at leave without pay i am ready to pay my emis and my intention is clear to pay all my dues. But this kind of behaviour from bank official is not acceptable.

Request you to please look into the matter seriously to avoid this kind of worst experience with future/existing customers.

Regards
Gautam sharma
[protected]

Sent from rediffmailng on android

Reply
Reply all
Was this information helpful?
No (0)
Yes (0)
Jul 16, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2018
HDFC Bank Customer Care's response
Dear Customer,

We would like to state that your query is handled vide reference no.[protected] and you will be receiving a response within 03 working days.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information