[Resolved] HDFC Bank — collection department misbehaviour | |||
I have a car loan account # 43167297 with hdfc bank. My name is gautam sharma. I am suffering from back infection badly and even unable to join office since last three months on leave without pay. Bank's collection department officials called so many times at my father's number from[protected] and cell no. [protected] and abused him badly with very unprofessional language. They used the word like "apne chor bete se baat karao" and ab uska aur tumhara warrant niklega and many more. My father requested them i can pay two emi today but they denied by saying that we will see you in court. My father is badly hurt from their behaviour at the age of 69 years this is not good words he listen from hdfc collection team My health related documents are attached to proved my health condition. Even at leave without pay i am ready to pay my emis and my intention is clear to pay all my dues. But this kind of behaviour from bank official is not acceptable. Request you to please look into the matter seriously to avoid this kind of worst experience with future/existing customers. Regards Gautam sharma [protected] Sent from rediffmailng on android Reply Reply all Was this information helpful? | |||
Jul 16, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 06, 2018 HDFC Bank Customer Care's response Dear Customer, We would like to state that your query is handled vide reference no.[protected] and you will be receiving a response within 03 working days. -Anay HDFC Bank Customer Assistance | |||
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