[Resolved] HDFC Bank — collection manager surjit prajapati threatened on phone for the minimum amount on credit card | |||
Collection agent surjit prajapati threatened me on phone to pay the minimum due as i said to him i dont have money currently as we have spend around 12 to 15 lac in my dad hospitalization and i said to him i will payment the complete amount by 30th august when i will receive my salary but he is insisting to pay minimum amount of 1500 when i said we going through the mental trauma as my dad is still in hospital and he used very abusive language Name: surji prajapati Mob no [protected] Was this information helpful? | |||
Sep 23, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 23, 2019 HDFC Bank Customer Care's response Dear Customer, We wish to inform that, payments for at least the minimum amount due needs to reach the bank within the payment due date to keep the account active. We take this opportunity to clarify that the bank was not in receipt of payment towards the minimum amount due since July 2019 statement. In view of the same, our bank representative had contacted you at the numbers recorded with us to communicate the outstanding and facilitate payment towards the same. We assure you that the contacts were established only to ensure that your card account was active and available for your usage. While we have explained the circumstances, we regret the inconvenience caused to you. -Zubin HDFC Bank Customer Assistance | |||
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Nach debit return charges mir...
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I have been applied for a loan and cancelled it in Hdfc, So the issue is that they would have given the 100% processing fee refund guarantee when i applied the loan . Already 6 years gone still there is no response from bank .
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