[Resolved]  HDFC Bank — complaining about bank staff and account maintenance charges

Address:160036
Website:www,hdfcbank.com

The hdfc bank service-sect 17 chandigarh is really pathetic. They are making customer fool.in beginning, they are very caring because their intentions are to deceive and after opening account they change their staff within months so that nobody get claimed and new staff protect themselves because they are not aware with your case. I visited the bank just for sip investment but by giving assurance of future they opened my policy account simultaneously even the person came regularly to my work locations with all documents to provide comfort to me that time because they want to trap me. Even, when they opened my account they need minimum balance to maintain it but i was not able to transfer because i forgot my profile password of sbi bank (From here i have transfer money in newly opened hdfc acc) then they send a person with me with official car for immediate nift i was happy that they are very helpful for custome, but the day i opened my account i face difficulty every minute with atm cahrges, maintainance charge, third part transaction charges etc. Today i visited bank then every staff had changed and nobody even going to bother me and if i asked for closing the account they need 500/-rs for closing it. I feel like i should filed a deceive case against this bank.
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Jun 7, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please mail us at [protected]@hdfcbank.com from your registered email id along with the details of the policy and complete address of the branch or executive details for further investigation. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
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