HDFC Bank — Complaint about EMI RNT charges

I have hdfc sal account and get personal loan from hdfc bank i paid every month emi 3500 but once I coudn't maintains balance in account and that time i was charged with overdue charge which is around 649. Now, after one month they charge me 236 rs for EMI RNT charges. If I have already paid overdue charges then why hdfc is again charging with EMI RNT charges
Complaint about EMI RNT charges
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May 07, 2021

Complaint Status

HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 08, 2021
HDFC Bank Customer Care's response
Dear Customer,

We have shared your comment with the concerned team and our officials will get in touch with you by 12.05.2021. We request your patience in the interim.

HDFC Bank Customer Assistance
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    +91 22 2498 8484
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    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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