HDFC Bank — complaint against credit card prepayment for hdfc executive

Dhaval Darji9961

from Delhi, Delhi

Address:

Ahmedabad, Gujarat, 380063

Dear bankers,

I am from ahmedabad. I have a hdfc bank credit card. I want to pay payment and settlement for last 3 month. Your every executive and callers tell me you make minimum pay we are give you settlement letter in 2days... But every time give he wrong commitment.

This month i couldn't pay minimum i ask your employee for settlement amount. Than he collect a amount 10070 rs at thursday date of 7th november. But he ask me i give letter at evening but steel i couldn't make a letter. So how to he collect settlement amount without a letter.?

I want a resolution otherwise i go for legal and case file for wrong commitment and communication. I hve all the recording for this.

So please i expect with you for better and good solution.

Thank you
Dhaval darji
[protected]

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 11, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at[protected]
for any queries in this regard.

-Zubin
HDFC Bank Customer Assistance

Nov 18, 2019

Updated by Dhaval Darji9961 Your Manager is give us wrong commitment and rudly answer. He is not work properly. What is this...