[Resolved]  HDFC Bank — complaint against manager/agent

Hi sir/mam

My name castro Mb and I am a Hdfc credit card holder past 3 years

My card ending [protected]

As I had some personal problems and loose of my job was not able to pay my card on time but even tho I was paying my credit card dues I got a call from mahesh and his number ending [protected]
Regarding the payment I was very clear that I will do the payment on 29 th if this month in spite of me telling him he started abusing me in very wrong manner and very wrong words like I ##, what ur mother is a both or what, for how many dad u have etc etc and I was telling him very clearly don’t use those words and don’t talk to me like u don’t have right to talk like that even tho he started abusing me more in very bad words I request you plz take a action on this and the person who was talking to me like this am dam sure he has some personal problems and he is showing that anger to the customer