[Resolved]  HDFC Bank — Complaint against rm, mr., joy sengupta burrabazar branch kolkata - 700007

Address:Kolkata, West Bengal, 700006

Date: 22.03.2017
To
The bank manager
Hdfc bank
Burrabazar branch,
Kolkata – 700007
Dear sir,
Ref: a/c no. [protected].
Sub: closure of a/c.
We have been holding a/c with your bank since 10 years but i am sorry to inform you that due to rude and impolite behaviour of the rm associated with my a/c mr. Joy sengupta, i would not be able to continue association with your bank.
The association with your organisation, when other institutions are also available, was with an expectation that i would get due services and a decent behaviour befitting an esteemed customer. But with utmost agony i have to inform you that the behaviour meted out to me by mr. Joy sengupta was demeaning which was unbecoming of the conduct of an official associated with an organisation as esteemed as yours.
With an adversely affected self esteem, my continuance with you is not possible anymore. I am surrendering the cheque book with a request to close my above mentioned bank account.

Thanking you
With regards
For shivam agency

1. C. C. To mr. Deepak s. Parekh.
2. Branch manager burrabazar branch
3. Rbi complain cell
4. Pmo delhi.
Other accounts we have with you
Account holder name. Account number
1. Meera devi bajaj [protected]
2. Sunil bajaj [protected]
3. Nitu bajaj [protected]
4. Shyamsunder bajaj [protected]
5. Sweta bajaj [protected]
6. Sabita tibra [protected]
7. Sunil bajaj huf [protected]
8. Shyamsunder bajaj huf [protected]
Was this information helpful?
No (0)
Yes (0)
Apr 30, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2017
HDFC Bank Customer Care's response
Dear Shyam,

We understand our branch official Joy Sengupta has contacted you and addressed your issue. Trust your issue stands resolved.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32720
    Pending
    0
    Resolved
    18402
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information