[Resolved]  HDFC Bank — complaint against the hdfc collection agent harassment- mr.anand kumar

Address:

New Delhi, Delhi

I need to bring to your attention about my experience as an hdfc bank customer. I have taken a business loan from hdfc bank rajouri garden. I have been paying for the past one year and now in the month of nov' 18 my business facing some financial crunch and unable to pay full emi at one shot. All inflow of business is credited in same account to adjust with emi.

I wish to lodge a complaint regarding the debt collection practices of your employee mr. Ananad kumar (Mobile # [protected]).

Mr. Anand kumar, a representative of your bank rang me on 26.11.18. He has gave threats and was very abusive and shouted on me. He gave me mental torture and used foul and raw languages, taunted and tried to humiliate. He was very rude and harsh and kept on shouting and asking “give me a date to come and collect the payment. He was shouting and saying that he would sit at my place all day till the time we don't pay him.
And to mention a few words that he used, have a glance at the following utterances of that person –

1. "jab tumhari paise wapas karne ki aukaat nahi hai to fir loan kyun lete ho"
2. "ya to payment kar de, warna bahut tarike hain bank ke paas paise lene ke"
3." main tumhare ghar pe aounga our payment leke jaounga” etc. Etc

Please take necessary action against him, so that it doesn’t happen again.
Your faithfully