[Resolved]  HDFC Bank — complaint for negative balance without prior information

Address:Dewas, Madhya Pradesh, 455001

My salary account (In hdfc bank) was created in my first company, so once i left the company due to some resion, i did't maintain the balance due to unemplyement. After approx 1 and half year i transfered the amount into hdfc bank, they deducted 8400 rs from my account, the amount i takento my friend for some important work. And i dont have money now. How could i manage? Hdfc had to stop my account after 6 month if i were not using my account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. After that i never logged in to my account through net banking and i do not have a debit card (Lost in 2 years back and i never requested for a new one). I logged into my account for some reason in 2016 and i see that i have rs -8400 in my account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer.
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Sep 22, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2018
HDFC Bank Customer Care's response
Dear Customer,

We confirm our branch official Shweta Mishra has sent you an e-mail to assist you with your query on[protected]: 41. Should you require any further assistance, kindly contact our bank official Shweta Mishra at shweta.[protected]@hdfcbank.com.

Anay
HDFC Bank Customer Assistance
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