[Resolved]  HDFC Bank — Complaint no.1193746 has not been solved yet

Address:560048

I was charged wrongly by the bank for merchant - Spencer's. I was charged twice for failed transaction for 1472.50 each. Total money deducted wrongly was Rs 2945 but after putting up dispute form 1193746, only amount of one transaction 1472.50 was refunded. Still Rs 1472.50 is pending for refund by the bank. This thing happened in December, 2016 and after that I have followed up and escalated so many times but everytime they tell me to wait for some days. Its been more than two months now following the bank.
Escalation References:
BANE[protected]
BANS[protected]
Please refund my money back asap.
Was this information helpful?
No (0)
Yes (0)
Feb 28, 2017
Complaint marked as Resolved 
Amount got credited
HDFC Bank customer support has been notified about the posted complaint.
Feb 26, 2017
Updated by heena.suneja
Can I get an update for this complaint please
Verified Support
Mar 15, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have checked our records and confirm that the said amount has been reversed in your account XXXX719 on February 27, 2017.

We request you to kindly check and confirm the reversal of the said transaction.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

HDFC Bank LPG I'd aadhar ke sath link nahi hai bank ke stop log account ke sath LPG I'd AUR aadhar link nahi KAR Rahe hai please help me . Jitendra chowrasia mobile no. [protected]
From Hdfc bank chala vapi. Got a 10 Rs coin but in market not run for purchase.so I am in trouble because of 1000 Rs coin of 10Rs.I requested to branch to replace it .but not getting support to change it. My mobile number is [protected]. As per bank that I never deposit in my account.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32723
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information