[Resolved]  HDFC Bank — consumer durable loan

Address:

Karnal, Haryana

I had taken a consumer durable loan from hdfc for refrigerator amount of 15000 in the name of gourav rana. I am not an account holder in hdfc. I had submitted the each mandate forms and i paid full amount in first installment.

The loan is from third party and at zero interest rate.

I skipped installments and paid full amount.
The person who came to collect the money didn't tell me about any other extra charges.

Aftet 3..4 months i receives a call from your bank that i have to pay amount of 600 something. Because of settlement.
When i call to your helpline number it always shows to stay in line approx for 10 minutes at charges.

When i asked to your consumer representative any question... They always disconnect my call.
As they don't have any knowledge regarding their charges and bank with unprofessional behavior.
The worst experience ever with hdfc bank.

I am not gonna indulge with this bank any more.