[Resolved] HDFC Bank — consumer loan about flipkart debit card emi shopping

Suraj12345678900

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400601

I have shopping flipkart hdfc dabit card emi in last month of october... I was ordered one product.. And there deducted money from my account of two products of same... I was called for flipkart for cancel this one order and my money of duducted my account.. And his tell me your refund amount is completed by his seller end... And you talk to your bank... And i called my hdfc bank his saying no money is received as on date.. And this order emi deducted from my account yesterday... Please take the complent and resolve and refund my money as soon as possible...

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Dec 11, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

HDFC Bank Customer Care's response Dear Customer,

Kindly email us at [protected]@hdfcbank.com and share us the email confirmation received from the vendor about the cancellation of your order and processing of your refund so that we can take it up with our team to check and assist you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

Nov 15, 2018

Updated by Suraj12345678900 HDFC Bank have not resolve my Complent as on date... Please response positive..

Feb 02, 2019

Updated by Suraj12345678900 I have received mail from hdfc bank dated 11 Jan 2019. There are mantioned the have received marchaint (flipkart) Loan cancellation request and it will be done 5 working days...but as on date not resolved that..not priority basis..thay have not send me any resolution mail and not refunded my money at the time...till today I was call hdfc bank PNO department and ask her my complent not resolved as on date and not received my money till today..so they say me I have send the mail and will be done priority basis... Please check ..