[Resolved]  HDFC Bank — conversion of transactions into emi

Address:New Delhi, Delhi

I’m a loyal customer of hdfc bank credit card and owing the card from past 10 yrs and also maintained a good record of on time payment but i’m very disappointed by the service provider as the executives has forbaded twice the request to convert my transactions into emi although i have got a call from hdfc to convert my transactions into emi as soon as i swept my card but at that time i told her to call me later but when i called they refused to do so. I strongly recommend hdfc credit card department to not loose the loyal customers like us n value us otherwise we have no options to use services of other banks which are offering more consumers friendly schemes. This is second time i’m writing here for conversion of transactions into emi because i have still not got any reply from service provider. Moreover i have also requested to increase the limit of my card for which also i haven’t got any answers and the executives are also mishandled the customers and unable to satisfy the customer
Was this information helpful?
No (0)
Yes (0)
Feb 16, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2018
HDFC Bank Customer Care's response
"Dear Customer,

I request you to share your Card No., transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance"
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information