[Resolved] HDFC Bank — conversion of transactions into emi | |||
I’m a loyal customer of hdfc bank credit card and owing the card from past 10 yrs and also maintained a good record of on time payment but i’m very disappointed by the service provider as the executives has forbaded twice the request to convert my transactions into emi although i have got a call from hdfc to convert my transactions into emi as soon as i swept my card but at that time i told her to call me later but when i called they refused to do so. I strongly recommend hdfc credit card department to not loose the loyal customers like us n value us otherwise we have no options to use services of other banks which are offering more consumers friendly schemes. This is second time i’m writing here for conversion of transactions into emi because i have still not got any reply from service provider. Moreover i have also requested to increase the limit of my card for which also i haven’t got any answers and the executives are also mishandled the customers and unable to satisfy the customer Was this information helpful? | |||
Feb 16, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 16, 2018 HDFC Bank Customer Care's response "Dear Customer, I request you to share your Card No., transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance" | |||
Add a Comment | |||
58%
Complaints
32724
Pending
0
Resolved
18403
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Post your Comment