HDFC Bank — Credit Card Annual Fee | |
I had applied for a hdfc diners black credit via netbanking cards in september 2019. At the time of application, there was a promotion offer on my net banking which said - "get lifetime free hdfc diners black credit card with smartpay registration at the time of application". I had registered for smartpay at the time of application. Later, i was informed that this smartpay offer is not applicable to diners black card. Whereas the offer was specifically for diners black card. I wanted to confirm this on telephone and was thinking hdfc customer care would call me before issuing the credit card. But, i didn't got any calls and card was issued right away. And now i believe the conditions of the offer are being twisted to charge me annual fee, which is ethically wrong. After reading this forum, i realised same has happened with a lot of people. This is wrong and hdfc bank should act on it and reverse these fraudulent annual/joining fee charged to customers. In the screenshot, one can clearly see actual terms and conditions of the offer, which are not honoured by hdfc bank. Was this information helpful? | |
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