[Resolved]  HDFC Bank — credit card application

Address:Rajkot, Gujarat, 360002

Dear sir,

My self bhalodiya nirajkumar devrajbhai.
I am visited hdfc bank kalawad road branch at rajkot, gujarat on 10th september at 11:30am.
I am applyed application on that day.
If you think i am lieing please checked cctv footage on that day.
I am meet the vishal sir.
And his mo +[protected].
He said that i am submitted your application and courier your physical application form to chennai branch on that day.
He gave me form application no cc36036537.
After 3-4 days not received any kind of sms from hdfc bank track my application on hdfc bank site.
It always shows no record found.
Then i call vishal sir, he said me that i am already submitted your application to my senior ma'am.
He advised me that you wait 3-4 days more.
So, i am waited 3-4 days.
After that i call ahmedabad nodal officer.
He said me that your application not generated since that day. (19th september 11:00am)
So, i call the vishal sir and tell him to all the things.
He said me give me 5 minutes i talk to ma'am what is your application status.
I said okay.
After 5-minutes i received a sms.

"we have received your hdfc bank cc app 18i[protected]w8. Pls type twv with passcode 501670 and sms to 5676712 to process your appln. Passcode is valid for 2 hrs"

Then i realized that vishal sir and ma'am play with my emotion.

Today is 20th september i checked my application status it shows no record.

So i am humbly requesting you to please proceed my application.

Thanks you,
Niraj bhalodiya.
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Oct 21, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2018
HDFC Bank Customer Care's response
Dear Customer,

We confirm that your application has been taken up to the next stage of processing as per the laid down parameters of the Bank. We would revert to you upon completion of processing of the credit card application. You may also track your credit card application status in our Bank's website: www.hdfcbank.com under the following path: Personal Products - Cards- Credit Cards - Track your Credit Card.

-Anay
HDFC Bank Customer Assistance
Sep 29, 2018
Updated by Bhalodiya Niraj
Dear Sir,

Once again, I sent address proof which you needed I send on 26 September and received by you on 28th September on 2pm.

I am attached tracking detail receipt.

please, help me I want to use hdfc credit card on flipkart Big Billion Day offer.

So, please proceed my application.

Thanks You.

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