HDFC Bank — credit card application declined without providing valid reason

Address:

Talawade, Pune, Pune, Maharashtra, 411057

To HDFC Bank Credit card manager, Pune Zone.

I have received a call from HDFC bank Executive sitting in Viman Nagar office for Credit card about 15 days ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for Credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got SMS with my ref number. then got 2 3 verification calls on my Mobile and someone visited my home to verify the address.

Then thereafter i have not received any further update from bank not a mail or call. Then i checked on HDFC Website and the Credit card application shows as declined. I called up the executive (I have the HDFC whatsapp contact number ending with 7262 through which i was in contact with the executive and now she is not responding) but its ignoring the call requests to enquire about the status. I want to know detailed reason for rejection.

I checked my credit Score which is GOOD. I have Salary account in HDFC bank since 5+ Years. All my insurances are with HDFC Life. No any due EMIs with HDFC since past 5 years. Now, i wanted to avail the exciting credit card offers provided by HDFC so applied for credit card.

I have sent the detailed proofs and credit card application number on: [protected]@hdfcbank.com

I am highly disappointed with HDFC bank service. This forces me to change my salary account bank as well as all investments from HDFC to other good banks.

Hirenkumar Sangani