[Resolved]  HDFC Bank — credit card application disapproval second time without reason

Address:Rohtak, Haryana, 124001

Please note that i applied for hdfc credit card and got reference no : ref [protected]ns. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today on dt. 23.06.2018 i got checked in hdfc link showing track your card application. Found the reason as follows.

Application reference number
[protected]ns
Status disapproved

We given all papers and verification also done positively. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/100 bod. Fsd. Bc.23/24.01.011/2008-09. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any liabilities from any bank in the past. Please provide reason or else i will file case in consumer court.

Regards
Jasvinder kumar
Cc ref no. [protected]ns

Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response
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Aug 8, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your queries and you may look forward to receiving a response to your e-mail id in 12 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance
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