[Resolved] HDFC Bank — credit card application processing | |||
Fraudulent people contacted me and made me file for the platinum card. I agreed but not to be hung around like this. Its been 3 weeks plus since they have started the processing. The tracker always comes blank. This is very suspicious and embarassing for a private bank to behave in this manner. When I track on the website it comes up empty. Not even disapproved, just blank. Nobody wants to help on the customer care either. [protected]@gmail.com Ref- 19F[protected]W6 Was this information helpful? | |||
Aug 12, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 29, 2019 HDFC Bank Customer Care's response Dear Customer, We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected]. -Nadia HDFC Bank Customer Assistance. | |||
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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Last Monday someone contacted me and got to my home and then called again. He did his investigation and took some pictures.
He had no issues getting me on my number.
Plus I receive sms notification for any missed call alerts. I was not contacted by anyone.
Yet on top of it all. All the required information was already submitted to the agent that helped me fill up the application.
Can you people stop lying please? Instead of pretending it's my fault can you admit the failure of your administration that I applied almost a month ago officially and yet no communication has come on my application.
Email said in the end don't reply so can't communicate with that fellow either. What great customer service.