[Resolved]  HDFC Bank — credit card bill.

Hi

My self is madhu cm, few months back i applied for hdfc credit card by force by conveying that it’s a life time free card and no extra charges will be charged if we won’t do any transactions, so i had applied for the same.

Once it’s been delivered hdfc people started claiming that we need to attach one post-paid bill for card to make it life time free which is contradictory for above statement, which has been conveyed during issuing of credit card.

Now they have charged inr 2950.00 even though we have not used for any purpose and even i found that customer care number are not approachable. I am trying to contact them for many times which is vein.

Here by am loading an complaint against hdfc bank.

Please do the needful and i am not going to pay a single penny to them and am going to cancel the credit card. Consider this e mail as a formal letter and cancel my credit card.

2 months back only i have requested to cancel my credit card and it is not initiated by hdfc team.

Complaint no: [protected]

My card details as follows below.

Madhu c m
Card no: xxxx xxxxxx 8187

Mail id: madhusudhan. [protected]@gmail.com

One more thing i need to address here, pls make sure that hdfc will correct this issue………they are worst in customer service...
So many times try to reach to customer care person and dial to 61606161
In they saying numbering options very hardly
Am trying to choose multiple options but did't connect the call.
Was this information helpful?
No (0)
Yes (0)
Apr 29, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your comments expressed and confirm having responded to your email id on March 22, 2018. The reference number for this interaction is [protected].

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information