[Resolved] HDFC Bank — Credit Card

sonrak

Address:

Chennai, Tamil Nadu, 6000123

Its really the worst bank that I have experienced it date

You take a HDFC credit card and in a situation here you go for settlement and keep paying the due as agreed upon, suddenly from no where almost close to the full settlement amount of 82017 INR is deducted, WITH NO INFO TO THE HARD HOLDER, its a real shame to HDFC, this is how to treat your customer
I want the amount back into my account, this is called cheating

Card no:[protected]
Card holder name:Alexander.K

Pls call me to discuss further Contact no:[protected] (Sonia D Rakesh)

Need Justice

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Feb 18, 2017

Complaint marked as Resolved

THE ISSUE IS STILL OPEN

HDFC Bank customer support has been notified about the posted complaint.

Feb 17, 2017

Updated by sonrak Excellent, a person called me from HDFC from no:[protected], I asked his name he just like that disconnected my call, wonderfull customer service.

Feb 17, 2017

Updated by sonrak Again another call from a different person called me from HDFC from no:[protected], and this time he went to verify something kept me on hold and all of a suddenly hold released and disconnected the call.

Feb 17, 2017

Updated by sonrak I want my complaint to be resolved before closing it as resloved

Feb 18, 2017

Updated by sonrak Oh all right, if you register a complaint here your issue will be resolved only by fraudsters, be prepared to get 100 fake calls everyday

Feb 20, 2017

Updated by sonrak HDFC person claiming himself to be the senior manager( Sathish)who can take any calls, does not have any details of the card holder nor the issue, but only wants me to give so my details of another bank i.e.my card no., exp date, and most importantly my cvv no., Great right, if I had to question why these details he says you don't give these details I will close the case you have to bear the loss.

Verified Support

Mar 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We have responded on your email vide ref: vide[protected], on Feb 23, 2017.

-Bejoy
HDFC Bank Customer Assistance