[Resolved]  HDFC Bank — Credit Card

Address:400701

Hello There,
I use to use HDFC credit Card and my Credit Card No is XXXX XXXX XXXX 7078, and i am using this card since 2010 i am very loyal customer of HDFC Bank,
Due to few Financial Problem i could not pay payment in 2015 Hence my due was 66000 but Now i am paying my due in monthly instalment and i paid 21000 in last 2 months and i assure you
i will pay all my due, Even i don't want OTS also, I am ready to pay all due with monthly instalment, But my issue is your thirtpary recovery executive Mr. Akshay Phone No is :[protected] &
[protected] spoked with my very unprofessional and abusive language even he called to my family member and Relative to I just want to ask when i availed the HDFC service and Bank provide me Card, Why he called to my family member and relative its damage my reputation. Due to this kind mantle harassment i am not able to sleep, I was very regular customer with HDFC and i am paying now too. why he do this thing i know he is not bank employee so please contact your recovery agency and agents do not talk with customer like this. Is damage bank reputation too.
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May 22, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your card, caller details, date and time of the call and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

मेरे भाई ने पर्सनल लोन लिया था, उसके बाद वो बेलजीम गया, लेकिन अब बँक के रिकव्हरी करणे वाले लोग, मुझे और मेरी मा को परेशान करते है, [protected] इस नंबर से एक लाडकी कॉल करके अपमान जनक बाद करते है, हमने उन्से काही कि आप का लोन जीसने लिया है, उनको आप कानुनी कारवाई करो, फिर भी वो लॉग हमे भर बुरा केहते है, हम क्या करे

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