[Resolved]  HDFC Bank — credit card

Address:Mumbai City, Maharashtra, 400706
Website:www.hdfcbank.com

I hold a credit card of hdfc and my payment got delayed only by a week and i already informed the officials through mail in hdfc department and also i kept my word and made the payment after a week..

But even after informing for a week the hdfc collection agents have tortured and harassed me and gave me an emotional turmoil for such a thing without knowing what kind of client they are dealing with..

They have no sense to speak in a mannered way.. Hdfc has hired some slum guys as third party agents who don't have a little clue as to whom they are talking to when they make a call..

I have received literally 55 missed call within a minute after i blocked away the number and like this i recorded to have received 500+ calls in a day to torture me even after i had officially communicated to hdfc that i would soon make the payment within a week..

I wish to legally lodge a complaint against hdfc for have been treated their clients so ruthlessly without categorizing them while issuing the cards itself..
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Oct 27, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete issue, Credit card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

The instance happened in HDFC bank ATM inside factory outlet in T.I cycles of India, Ambattur Chennai.

The amount of 5000 is debited from my account
Dear team,
Please provide me my PF- UAN number. My emp code is R14523.
Thanks,
Rushi Shah

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