[Resolved] Hdfc Bank — credit card

 
1 Review
Mumbai, Mumbai City District, Maharashtra, India
 RahulKSharma on Nov 11, 2017
I hold an hdfc bank credit card, and i also hold a salary account with the same bank.
Due to bad financial conditions, i was not able to make credit card payments for 2 months.
Now the bank has directly tapped into my salary account, and although there is no money on it. It shows a balance of -90000.

When i call the customer care about i willing to make a payment of 16000 as the card shows -4000 as credit balance. They say i have to make the payment in full. I do not have any money and they are unwilling to help.

I hold the account now for 6 years, but am seriously going to consider changing it.
Complaint marked as Resolved Dec 20, 2017

Complaint Status


[Nov 11, 2017] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Nov 15, 2017
Dear Customer,

Hi Sharma, we are looking into your query and will revert back in 3 working days. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance
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    Customer satisfaction rating
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    Hdfc Bank - credit card