[Resolved] HDFC Bank — credit card

 
1 Review
Mumbai, Maharashtra, India
 RahulKSharma
I hold an hdfc bank credit card, and i also hold a salary account with the same bank.
Due to bad financial conditions, i was not able to make credit card payments for 2 months.
Now the bank has directly tapped into my salary account, and although there is no money on it. It shows a balance of -90000.

When i call the customer care about i willing to make a payment of 16000 as the card shows -4000 as credit balance. They say i have to make the payment in full. I do not have any money and they are unwilling to help.

I hold the account now for 6 years, but am seriously going to consider changing it.
Complaint marked as Resolved 2017-12-20 18:32:43

Complaint Status


[Nov 11, 2017] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response Nov 15, 2017
Dear Customer,

Hi Sharma, we are looking into your query and will revert back in 3 working days. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    52%
    Complaints
    23928
    Pending
    1926
    Resolved
    11777
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    HDFC Bank - credit card