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[Resolved]  HDFC Bank — credit card

I just recieved a new card. I received a statement a day ago saying that i have been billed fr rs.1340 on dec 14th 2017. Though i have never used this card. My card no ends with 1634.

I need refund for this amount’s immediately to my credit card and cancel my credit card and i also want to close my salary account with hdfc and i am afraid that my details are been shared to third party without my knowledge.

I need a response & action immediately
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Feb 3, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dec 25, 2017
[email protected]'s response please send noc letter above said credit card no.
Verified Support
Jan 03, 2018
HDFC Bank Customer Care's response Dear Customer,

I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Jan 07, 2018
Updated by N Huque Hello,

It has already been escalted it to your corporate office and topmost management.Its a new card . I was promised by the sales rep as well as the manager (CA road, Nagpur) that its a free card, no annual fee, no hidden charges. you charged me Rs 1345.I received an email saying "We observe from our records that your card number ending with XXXXXXXXX1634 has been registered for smart pay at the time of card sourcing hence payment has been debited towards the biller."

Its a big fraud.I will take you to consumer court and will sue your company.
Complaint comments 
3 Comments

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Comments

Many time i call but nobody call and no person came my office to closed the card .many time i call customer care always says after 3 days i arrange the call but nobody call me. I have request for credit card settlement no body call me.
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Bank staff never give solution on my problems staff ignore my problem
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My credit card no. [protected]. my credit card is closed. But till now i am not received noc letter. My mail id is [protected]@gmail.com. so i request you, please send noc letter above send credit card to my mail iD. i hope you will do the needful and oblidge.

Thanking you
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