[Resolved] HDFC Bank — credit card

suraj2224

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 10092

I have received verification calls to my office desk, verification got completed successfully, when i checked my status i saw this msg online as 'disapproved' application

Reference number :[protected]n1

Status:- disapproved

Remarks:- a format of the copy of letter sent to you has been attached for your reference. Pls fulfill the requirement and respond to us for processing the application further. Thank you

What the hell is this,, when i never got any letter, how could they say that they sent a letter?

I saw the status and understand which is got disapproved due to not responding the letter copy which is sent from you for me. Let me know which address you sent the letter, because i didn't not any letter copy from hdfc bank.

I already wasted 10-15 days on it... For god sake tell me the reason so that peacefully i can choose credit card from some other bank rather than wasting my time on this.

If i am not eligible for credit card please put back my all document that i had been submitted to your executive.
Suraj prakash
[protected]

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Apr 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

HDFC Bank Customer Care's response Dear Customer,

To enable us process your application for the credit card we request you to send Income surrogate document to our mailing address mentioned below: HDFC Bank cards Division PO BOX #8654 Thiruvanmiyur P.O. Chennai 600 041.

-Manoj
HDFC Bank Customer Assistance