[Resolved]  HDFC Bank — credit card

Mname is midhun krishna. Recently i applied for a hdfc credit card ([protected]) & i got the card after eligibility check. After one week, on 15 mar 18 rs 900/- got deducted from my card for "hegic-crdt shld & fl cvr".

I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

I requested for policy cancellation and refund of the deducted amount.
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Apr 25, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

We wish to clarify that, credit shield policy was debited to your card account basis your duly signed credit card application. In the event, you have any dispute on the same, we request you to write to us at: [protected]@hdfcbank.com and we shall assist you.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

They have done the same with me and are not responding even, I think they want to be sued in the consumer court now!

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