[Resolved] HDFC Bank — credit card

ANIL Takhi

from New Delhi, Delhi

Address:	110059
Website:	www.consumercomplaints.in

I got credit card from hdfc bank i have not activated card from mu side but bank is showing outstanding amount of rs 4900 has been pending. I request to bank for give me the credit card statement but they have not provide me. I dont know if i am not activate my credit card so why bank keep pressure to me that card have been used. Why they didn't provide the proof. Who give permission to bank deduct money without activation and without send otp for verification.

Anil kumar
[protected]
[protected]@yahoo.co.in

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Apr 27, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 27, 2018

Updated by ANIL Takhi i already register complaint in HDFC Bank they have not deal this matter seriously.

Verified Support

Mar 27, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your card details, registered contact, the charges details and the complete issue to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Mar 27, 2018

Updated by ANIL Takhi Dear Sir,
i already share the required detail like card no, Name and registered mobile no in today morning mail pls check.

Apr 03, 2018

Updated by ANIL Takhi Dear Sir,

i will be waiting your response from till 27 march. pls send me the statement of my credit card. i fulfil all yours requirement. delay from your side.

Apr 20, 2018

Updated by ANIL Takhi i got letter and statement from bank. bank agree to reverse the outstanding amount. i humbly requested to u pls also remove the outstanding amount from my cibil report. due to this i am facing problem for loan.

Apr 23, 2018

Updated by ANIL Takhi Dear Madam,

My self Anil Kumar. i got letter from bank 04 april and personally telephonic conversation with Surbhi Malhotra. bank admit to reverse
The outstanding amount in credit card but till date there is no mail and not received amount in my credit card. today i check my cibil report and the outstanding amount have been showing. i requested to u please solve the issue on priority. pls remove my name from cibil due to this i am facing problems.

With Regards
ANIL KUMAR

May 04, 2018

Updated by ANIL Takhi I apply for the loan in your bank from 25 April still there is no response receive. let me know the reason why bank reject my loan application. if the bank have issue with credit card so i am not responsible for that. this was bank mistake not mine. due to your wrong information sent to credit Bureau i will facing problem to get loan from any bank. why i am facing these problem due to bank fault. i have also 1 car loan from your bank and i pay 15 EMI from last 15 months and there is no bounce and late. pls give suitable answer other wise i will file the case in court.