[Resolved] HDFC Bank — credit card

praveen prajapat

from Jaipur, Rajasthan

Address:

Pali, Rajasthan, 306401

My name is praveen prajapat. Recently i applied for a hdfc credit card. Luckily, i got the card after eligibility check. After one week, rs. 900 got deducted from my card for "hegic-crdt shld & fl cvr" and after 2 more days, rs. 100 + gst for "emi processing fee-smartemi ln# 3612280

I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

I requested for policy cancellation and reverse the charges and rs 900.

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Jun 26, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 26, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance