[Resolved] HDFC Bank — credit card

Zak Ahmed

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400063

Hello i am an credit card holder of your financial institute. I am extremely unhappy about a few things.
Firstly i am glad that hdfc trusted me and gave me an oppturnity to bank with you, however now its a bit unhappy experiance for me, my father has been hospitalised anf i am unable to arrange funds as i do not have a job, i am getting indecent calls asking to pay to which i understand they are doing their jobs however its in a very bad way they are doing there jobs.
Secondly i am trying to come up with a payment plan to pay off the card and seek closure for good without any bad or sour experiance what so ever.
I would request you to please help me so that i can pay off the card and also please reverse the lpf's and over limit charges with interest please.
Awaiting your response. Please call me on :- [protected]
Awaiting your reply urgently

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Jun 29, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 28, 2018

Updated by Zak Ahmed Please help me.

Verified Support

May 29, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card, you may look forward to receiving a response to your e-mail id within 2 working days. The reference number for this interaction is [protected].

Bejoy
HDFC Bank Customer Assistance.