[Resolved] HDFC Bank — credit card | |||
I received a random call from hdfc bank customer care asking me to confirm my postal address. Since i was an existing account holder with the bank, i confirmed their queries. Few days later, i receive a hdfc credit card by post. Despite declining it many times, the customer care executives suggested that it was a mistake from their end and since the card is already active, i will have to accept the credit card and can deactivate it online or through phone banking. I have made numerous calls to the customer desk requesting them to deactivate the card as i am getting mails about my credit card annual statement. The responses i receive are varying but the status of my card remains active yet. I request the responsible authorities to look into this malicious marketing trick of hdfc bank to trick unassuming customers. Was this information helpful? | |||
Jul 21, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Jun 18, 2018 HDFC Bank Customer Care's response Dear Customer, We have taken note of your comments expressed with regard to your credit card and you may look forward to receiving a response to your e-mail id by today. We request you to bear with us in the interim. The reference number for this interaction is [protected]. -Bejoy HDFC Bank Customer Assistance | |||
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