[Resolved] HDFC Bank — credit card

DeviSree08

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600055

I am l devisree, i got an offer form hdfc bank regarding credit card, as such i was not interested in it but still i looked into the offers and they gave me offer for money back life time free card. I applied for the same and got the card within two weeks. When i received mu credit card it was not the samw which i applied for, it was regila and the name in the credit card was also printed incorrectly.
I tried to approach the bank executives through the toll number but did not get any response from there side.
I am really disappointed by the services the bank is providing.
I would like to either discard the card immediately or want a replacement as soon as possible.

My reference no is [protected]
Name : l devisree
Spelling mistake in credit card
Its printed as l devishree
Address is plot no 8 second street, ellaiamman nagar, muthapudupet iaf avadi
Chennai 600055
Look into this regard as soon as possible

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Dec 17, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2018

HDFC Bank Customer Care's response Dear Customer,

We request you to write to [protected]@hdfcbank.com from your registered e-mail address with regard to your query on card issuance for further assistance. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Zubin
HDFC Bank Customer Assistance